It is time to reevaluate employee turnover.

https://www.cnbc.com/2019/12/03/a-tech-firm-tried-it-all-to-stop-turnover-only-one-thing-worked.html

Talke about franchise approach to documenting and implementing processes.  Step and repeat. 

- A team should support a client and not just one person that way you can quickly onboard new employees.